Techincal support

For technical or commercial support and specific question, please contact  the following address: 



Tel. +39 071.7506170
Mobile: +39 342.3876200
Fax. +39 071.7590630




If you are a private client and you have a problem write to us or contact our technical department directly.

Qualified and specialized staff will be at your disposal for any request.

    Personal data will only be used by Al-Tech Srl, pursuant to law 196/03 on privacy, and will be used only for sending information on the activities. You can request, at any time, to have your data deleted by sending an email.

    If you are a re-seller please read our sales conditions in the download section.

    If you wish to request assistance on a Ridea Heating Design product, we advise you to contact the dealer from whom you purchased it, who can provide you with all the information and assistance you need.

    We remind you that the dealer is the only one who can enforce the warranty.

    However, you can always contact our technical department directly if you need more information or more detailed assistance.

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